Terms of sale

Following terms and conditions will be applied by placing your order.  All orders are subject to availability and confirmation of the order price. The payment should be made in full. Once your payment has been received by us we will confirm that your order has been received by sending an email to you. Our acceptance of your order takes place unless we notify you that we do not have the ability to accept your order, or you have cancelled your order. 

Method of order 

You can place your order by sending us an e mail or call us through our website. A safe and secure environment will be offered to your financial information through our ordering method.

 Order cancellations

If you wish to cancel an order please email us immediately at [email protected] or call/Whatsapp us on +94720286872 within 24 hours.

Prices

The prices of goods will be emailed in advance to arrange your payment. These prices may change according to the fluctuation in the market and the price may need to be updated without any prior notice.

Intellectual property

The whole content of this website, including all company logo, jewelry designs, photographs including the use of the business name Ceylon Dream Gems You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this website nor may you use any such content in connection with any business or commercial enterprise. By using this service, you agree that you will not attempt to undermine the integrity of this website.

Links

This website may contain links to other websites.  These websites are outside of our control and we cannot be held responsible or liable for these websites.  These links are provided because we feel they may be of interest to you. We make no representations about and cannot accept any liability for these websites. Your access to third party websites may be governed by their own terms of use.

Privacy

Jewellerylk treats personal data with respect and integrity. The Website Privacy policy applicable to this Website explains how personal data will be treated as you access and interact with this Website and how it can be accessed

User conduct

You must not use our website in any way that causes, or is likely to cause, it or access to it to be interrupted, damaged or impaired in any way.

You must not use our website for fraudulent reasons, or in connection with any criminal offence or other unlawful activity.  Any unlawful or fraudulent use of our website is likely to result in details being passed to the police or relevant authorities.

Product availability

All products and/or services displayed on this website are subject to availability. Prices of products may change from time to time. Prices of products may change from time to time. We confirm availability and price at the time your order is placed. Sometimes there may be situations where the product is no longer available. In this instance, we will contact you either by phone or email to advise you of the situation and provide alternative products of which you can proceed with your order or cancel. If you decide to cancel, Jewellerylk.com will organize a refund.

Product description (color, weight & specifications)

We aim to show the best representation of each product, but differences in stones may naturally occur. Gemstones and other details may vary in color, size from the product image, due to the nature of stones. . If this causes concern then please contact our customer service team, who will be happy to discuss your requirements with you.

Ex: Ring- We show the product some particular size. But when we making the ring It is made for your finger size. So Small changes may be occurring. But we prepare by protecting product quality and product look. We will give you best look product for specified size.

Product colors may vary depending on your monitor settings.

Delivery 

Delivery will be made to the address specified by you when you place your Order. There are Free shipping are fixed shipping fee available. The Delivery fee applicable to your specific order will be set out clearly in the checkout process. Our standard delivery of Products Island wide and internationally only five countries now ( UK, US, Australia, Spain, Japan, Canada). We try to provide worldwide in future. We will delivery from secured courier method within 3-7 working days island wide. International deliveries will take minimum 7 working days. We will give tracking number for international deliveries.